December 2, 2009

Thankful YouTubes are good audience development

I missed posting my Thanksgiving YouTube picks this year, but better late than never.  Being thankful and giving thanks to your patrons, donors,  sponsors, subscribers, volunteers is a great way to continue building relationships.  I found some fun ways that arts organizations used YouTube to thank their supporters.  Enjoy!

Anaheim Ballet: We’re Thankful! (One Year)

THANK YOU! NYC Gay Men’s Chorus Enters its 30th Season

FWOpera Holiday Message from Darren Woods

Thank You! From ReVision Theatre

Art of Hip Hop 4 – Thank you!

I hope to see more thank you YouTubes in the future.  Perhaps I will add one of my own.   Until then, thank you for being a blog reader.  I appreciate your support!

Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

November 4, 2009

Classical music with a rock concert presentation…audience development?

This morning I ran across an article about a musician that didn’t quite fit into the classical music world and instead developed his career as a jazz/rock violinist.  Here is the article if you want to see what inspired my thoughts this morning: “Fusion violinist Jean-Luc Ponty electrifies.”

The article had me once again thinking about classical music’s presentation.  There is a history of formality that is obeyed by the musicians and the audience.  If not obeyed, the musician can lose their position and the audience member will most likely be shushed by a fellow patron.

A few of the rules are beginning to bend a bit.  In certain areas, it is now permissible to dress casually to a concert.  Where I am located, Boulder, CO, I often see  patrons dressed in jeans and a button down shirt.  Here, being comfortable is what matters to the patron, and if the requirement was to dress up, there could be patrons lost. However, the main rules of staying seated, quiet, clapping at the right times, no eating, drinking and smoking in the auditorium, are followed.

Now compare this to a rock concert where all of the rules of the classical music world are broken.  The musicians talk to the audience and get them to participate.  You can clap when you are moved.  Cheer when you want to cheer.  You can have a drink and cave into your craving for a slice of pizza.  You can talk with your friends during a concert.  If we were to look at an audience at a rock concert, we would generally see a big group of people having a great time.  Big name rock stars generally sell out their concerts too.

What can we learn from the rock presentation?  Do we dare change the classical music presentation to allow more leeway for, dare I say, individuality and audience participation?

This morning I also came across Greg Sandow’s “Why Classical Music Needs Rock & Roll. One of the points he made really caught my attention:

“Take concerts, for instance. Outside the classical music world, everybody knows what happens at a concert. People — distinct individuals — come out on stage. They’re wearing clothes that makes them happy. They talk to the audience, joke with it, and very often share some serious thoughts about war or tolerance. And if they sing a sad song, they’ll turn the lights down, not necessarily because they’re trying to manipulate our feelings, but because (and especially in a big hall) it just doesn’t make sense to sing a ballad in the same bright glare that suits a hard-rocking cheerful song.  Here, it seems to me, classical music has absolutely no choice. To the world at large, the stiff formality of a classical concert doesn’t suggest dignity or art. It conveys just one thing: Utter blankness. Who are these performers? What are they thinking about? Do they even like doing this? You can forget about selling classical music, until you make classical concerts something your prospective audience would recognize as a musical event.”

Now, I was born and raised in the classical music world.  To me, going to an orchestral concert or an opera is a set experience.    It’s a traditional presentation. The marketing for a classical music concert is for the most part been a set experience for the patron as well, although certain groups are breaking out creatively and hiring music/artistic directors with charisma.  So the question in all of this is, would a classical music concert be a classical music concert if it abandoned the rules and adopted a rock concert presentation?  Greg Sandow is under the impression that this change would at least increase attendance.

To be honest, I have seen many an orchestra attempt to increase audiences by hosting pop concerts with a more rock presentation, such as “Classical Mystery Tour,” a Beatles Tribute experience.  I happen to be a Beatles nut myself, and I went to one of these concerts.  And, you know what?  The auditorium was packed!  The audience was diverse!  People were cheering, dancing in their seats (although frowned upon if they stood up and danced), and everyone was having a great time.

I have also been to pops concerts where the guest artist allowed the audience to become a part of the evening by chanting, singing, or giving feedback during the performance – real live audience participation.   And, you know what?  Those particular concerts were considered some of the most memorable and well liked of the entire season!

In this day and age of audiences wanting to be a part of the experience again, maybe it is time to take a look at our traditional presentation of classical music.  Maybe it is time to bend a few rules, get to know the musicians, and allow all of us to become a little more colorful (all in good taste that is).  For those of you that can’t imagine stooping to produce a rock presentation, perhaps take a little leap and look at the cross-over classical music artists that seem to be making a name and building an audience for themselves.   They are still sharing the joy of classical music, but allowing more freedom for their own individuality and for their audience to react.  Some may call it an artistic sell out, but many people see it simply as smart, or translation, as a sold out performance.

Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

October 30, 2009

Audience Development and Halloween!

I wanted to wish all my blog readers a Happy Halloween!   For starters, here is a picture of the pumpkins we carved this year…

Pumpkins 2009 The wolf unfortunately lost its ear to a deer this morning.  I’m glad I captured this picture the    night before!

Just for fun, I researched for  Halloween YouTubes that use the arts, and I happened to find some good ones  for you!

Halloween Madness: Lucia Stabs Arturo

Danse Macabre Camille Saint-Saëns 1980s cartoon, PBS, Halloween, Music

Scare School (a series of training for their haunted house actors…)

Reverse Osmosis – This is Halloween

If you have a fun Arts Halloween YouTube to share, please comment!  Happy Halloween everyone!

Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

October 19, 2009

Audience development is about valuing yourself!

Just a quick thought today.  I’ve been thinking about how artists and arts organizations undervalue themselves each time they feel funny about asking for support from their patrons.  “I don’t want to bother people,” said one of my clients.  “I feel strange asking for money,” said another.

Asking for support may not be your forte, but there may be a block for doing so simply based on not valuing yourself and your art.  This could mean that you never stopped to think about the service you give to your community through your art.

Art and what it does for our communities is valuable. When you know how valuable your gifts are, it will be easier to find the people to support you.  Try sitting down and doing some research to get some honest estimates to what your art and service may actually be worth. You can take into consideration the worth of the art through productions costs and the going rates for purchase.  I would also consider how your art supports the education of our children, the continuing education for adults, and how it supports your local economy (you can get estimates of the before and after social events if applicable).   Just think of how the arts in general contribute to our emotional well being on various levels and how the arts contribute vastly to our humanity.  It’s difficult to put a price on something so valuable, but ask yourself what these benefits are worth to you.

You will find when you do this exercise that your art is very valuable!  You can use this new knowledge to boost your confidence.   Then, when it comes time to ask for support, you will feel more comfortable and people will want to donate for the special services you provide.  They are not giving to charity, they are giving because they also see that you and your art are worth it.

Your art and offerings are valuable.  You as an artist are valuable.  You simply need to start valuing yourself to get the support you need.  The people who will want to support you and your art are sure to follow!

Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

October 7, 2009

Arts, Fear, Ego, Status Quo & Audience Development oh my…

I had a great discussion yesterday with a local grant writer.  We were discussing the nature of the arts in today’s world.  We both came to the same conclusion that a majority of artists and arts organizations these days might actually be getting in their own way for success.  “Why is that?  I don’t get it,” we both exclaimed.

We figured that one of the reasons was fear.  Some artists and arts organizations are afraid to try something new in order to succeed.  Maybe there is a learning curve involved that they simply do not want to get past or are afraid to attempt.  Perhaps they are afraid that straying from the status quo would make them appear strange and ignorant in comparison.  Perhaps they are simply afraid of success.  I have touched upon this topic before stating that the 5th C of audience development is “Courage.”

We also thought about ego.  Sometimes ego can get too big that it masks new and exciting possibilities.  Needing to have it your way can push away brilliant ideas, new people to work with, and new projects.

There is also the reasoning that people are so used to the status quo way of doing things, that they do not want to change.  “I’ve always done it this way,” they explain.  It’s what they know.  Why change?  If what you are used to doing isn’t working anymore, maybe it is time for a change.  You can’t expect different results by doing the same thing.  Albert Einstein, one of the most brilliant minds of all times pointed this out. I see organizations claim they don’t have the money to try something new, but they put their money into the same old, same old.  This to me means they do have the money, but they haven’t figured out that they can use their money differently to get different results.

As I mentioned to my grant writer friend, I am attempting to patiently wait until all the fear, ego, and status quo excuses have run their course.  I am hopeful for the day when artists and arts organizations will be ready and open for success and ready and open to audience development!

Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

September 25, 2009

Audience Development and artists – you’re invited!

Next weekend is the start of the Open Studios Tour here in Boulder, CO.  In order to prove how well audience development works for artists, I am working with an artist to spread the word about her specific tour.  We will be tracking to see how her attendees heard about her studio tour.  Most of the surveys I have dealt with in the past have “heard from family or friend” or “heard from an email sent to me” as the top reason for attending.  I will be sure to update you with the results in a couple of weeks.

Below is the invitation to her specific event which we crafted together.  If you are in the Boulder/Denver area, be sure to stop by her studio.  She is one innovative artist!

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WITMORE_AD GREEN72DPI

Nyla Witmore www.nylawitmore.com

The painting (above right) can be viewed at the Boulder Public Library exhibit (Canyon entrance) from Sept. – Oct 11.

FranceItalyColoradoStill LifeVineyards - TrainsMusical AbstractsNauticalArchitectureAntiquated European Buildings

Dear art lover and friend,

I am a friend of Nyla Witmore, and she needed help with spreading the word about her upcoming open studio. She has asked me to specifically send you a personal invitation.

You are invited to Nyla’s Open Studios Tour:

When: Saturday and Sunday, October 3 & 4 from 12-6 pm & Saturday and Sunday, October 10 & 11 from 12 – 6 pm
Where: 3905 Promontory Court, Boulder, CO 80304 – #88 in the Open Studios Guidebook
Cost: The tour is FREE, and art is for sale – cash, check, credit card acceptance and generous one-year layaway options offered
Open Studios Guidebooks: The 2009 Open Studios Guidebook will be available at the following locations (click here)

What else can you expect to see at Nyla’s studio? What are her special features this year?

* Many sketchbook journals to browse (France, Italy, Key West, Colorado, Hawaii)

* A “name the painting” contest

* Business card drawing for a special not-for-sale piece of art…(bring your business card.)

* An opportunity to paint to music in Nyla’s studio. (Fun for the whole family.)

* ..and of course, the opportunity to talk to Nyla and find out what motivates her painting style

To whom does this open studios appeal?

* Travelers - people who have traveled to France or Italy (or who want to travel there)

* Lovers of the outdoors and hikers who will appreciate her landscape paintings done on location (plein-air). They include vistas, streams, rocks and waterfalls. Often these pieces are “moody and atmospheric.”

* Friends who like abstract painting or friends that are musically inclined. Nyla is known for her literal interpretations of music. Nyla’s abstracts have a spiritual quality that can be meditative. These abstract paintings are intuitive and have a complexity that often suggests a nautical quality. Many find hidden objects in the paintings.

If you enjoy colorful, expressive artwork full of energy and texture, or if your art tastes lean towards traditional, impressionistic or abstract paintings, Nyla would love to have you visit her unusual home and studio. Whether it is one of her abstract musical interpretations on canvas, her “plein-air” (on location) pieces of an intimate cafe in France, her details of architecture in Italy, or even one of her still life paintings, many people have commented that Nyla’s paintings take them to a happier place or memory, a place where they remember fondly, or a place where they want to be. It’s the way art is meant to be; you will have a thoughtful and engaging experience!

Please consider forwarding this to your friends and family that would enjoy Nyla’s style.  Thank you so much for your time, and we hope to see you at Nyla’s Open Studios Tour!


Cheers to happy and loyal audiences,

Shoshana

Shoshana Fanizza
Audience Development Specialists
http://www.buildmyaudience.com
Facebook/twitter /E-mazing Newsletter /Blog

“Never treat your audience as customers, always as partners.”
~James Stewart

September 22, 2009

Butts in seats and Audience Development

I have lightly touched upon this subject before, but I felt it was good timing for me to approach it again.  I was recently contacted by an organization that is in need of filling their seats, “we need butts in seats!”   They needed someone who could guarantee butts in seats in order to make their sponsors happy.  I completely understand the bottom line.  Funding is necessary to continue their program.  However, fulfilling the bottom line does not guarantee that the bottoms they are filling it with will return again.

Butts in seats is not audience development.  Butts in seats is a series of short term marketing pushes to paper the house.  Butts in seats can bring short term rewards like creating the facade that you are successful in filling the house, but in the long term, you are actually taking the focus away from building an audience that will commit to you and your art form.  The % of your butts for these types of consuming initiatives (time and money) is low to return.

Audience development is a long term initiative (takes time, but less money); it is about building relationships with the right people.  This focus will build your audience and fill the seats with people that not only will want to come back time and again, but are likely to become more involved with your art and organization by subscribing, volunteering and donating.  It may take more time to build, but it is well worth it.  In the end, you won’t need to work as hard since all of those never ending bursts of costly marketing pushes will become more and more unnecessary as you go along.

Furthermore, your art form took years to perfect.  Wouldn’t it be wise to approach something as important as building the right audience with the same diligence?

However, in my current search for opinions, I have come across a most interesting blog entry.  This blog is from March 19, 2007; the challenge of defining audience development is not a brand new one.  Jim Morris who was then the executive director of the Central Florida Performing Arts Alliance (now the Arts & Culture Alliance of Central Florida), succinctly discusses the difference between butts in seats and audience development, coming to this conclusion:

“The beauty is that by working together, both with attempting to fill seats to maintain the bottom line (arts organization role) and on audience development (Alliance role) through new collective initiatives our whole community will gain. That is where the real bottom line of producing art becomes more than just a commodity or widget to be promoted. It becomes a part of the completion to being human.”

I invite you to read the entire blog.

So perhaps butts in seats can serve a purpose, but the organization would get a little behind if it is not accompanied by audience development.  The short term and the long term can be accomplished together.  Bottom lines and people with bottoms will both be happy!

For further reading about butts in seats and audience development:

Invitation to the party: building bridges to the arts, culture and community, By Donna Walker-Kuhne

Beyond Butts in Seats: Building an Elite Program (not an article about the arts, but still valid)

Black like me (a very powerful blog entry about butts in seats and diversity)

Way beyond butts in seats

Until next time, may your audiences be happy and loyal ones, and if they are not, feel free to contact me!

~Shoshana~

Shoshana Fanizza is the founder of Audience Development Specialists. Her mission is to introduce artists and arts organizations to their existing and potential audiences and to help them to form more rewarding relationships.

http://www.buildmyaudience.com

Audience Development Specialists’ Facebook Page! for up-to-date news and information about audience development!
or if you prefer Twitter: http://twitter.com/AudienceDevSpec

Audience Development Blog

September 14, 2009

Audience development – Collaboration for the arts!

Collaboration for the arts!

Collaboration for the arts!

I have been seeing more interesting collaborations in our arts world, so I thought I would do a quick top 10 list for ways to collaborate in the arts!

  1. Programming collaborations – pretty self explanatory, but I challenge you to come up with new mixtures.
  2. Marketing collaborations – this could mean trading lists, cross promoting using emails or coupons, or sharing ad space to save money.
  3. Collaborating with a social cause – you can use a special event or concert to donate a portion back to a social cause – be sure to figure out which cause rings true for your audience and which organizations are energetic enough to help provide you with an audience.
  4. Office space collaboration – with office space getting pricier, join up with another organization to share the costs of a nice space!
  5. Community box office – more and more smaller arts organizations are going this route – one concern though – make sure that each organization is well cared for customer service wise and that audience information for each organization is captured for follow up – some community box offices don’t have time to collect, and this could make a big difference in obtaining or not obtaining repeat patronage.
  6. Collaborating with corporations – similar to sponsorship, except perhaps you would be providing entertainment or art for their corporation in return for their support – turn your sponsorships into partnerships!
  7. Community Outreach collaborations – two of my favorites are collaborating with the local libraries and the local farmers’ markets – both provide great spaces and opportunities to reach the public, and they help promote and advertise for your special outreach event!
  8. Business collaborations – cross promotions with businesses that make sense for your audience – make sure this is in compliance with non-profit laws before proceeding.
  9. Restaurant and Transportation collaborations – find  local transportation and restaurants willing to collaborate on giving your patrons a deal off of their meal if they can show their tickets or season subscription card.
  10. Gala collaborations – yes, I saw this in an article today.  Two organizations combined their galas since they knew that they shared an audience.  The patrons were happy that they didn’t have to go to two separate events and the organizations saved costs while still obtaining funds equal to amounts that they usually receive.

As you can see, collaborating is smart on so many levels.  Collaboration will help you build all of your 4 C’s while at the same time saving you some C notes!

Until next time, may your audiences be happy and loyal ones, and if they are not, feel free to contact me!

~Shoshana~

Shoshana Fanizza is the founder of Audience Development Specialists. Her mission is to introduce artists and arts organizations to their existing and potential audiences and to help them to form more rewarding relationships.

http://www.buildmyaudience.com

Audience Development Specialists’ Facebook Page! for up-to-date news and information about audience development!
or if you prefer Twitter: http://twitter.com/AudienceDevSpec

Audience Development Blog

September 4, 2009

Audience development and photography…

So today I have been thinking about photography and how we use photographs in marketing to get an audience.  With all the new digital camera technology out there, many of us think we can save a buck and not hire a photographer to take the pictures.  This may save money in the short run, but in the long run, it could be a big mistake in how your message gets projected to your audience.

Professional photographers have a gift that not everyone possesses.  They are able to artistically project your message, and if a picture is worth a thousand words, hiring the right photographer and spending money on the right photographer is definitely worth it.

However, I am not talking about hiring just any professional photographer.  I am talking about hiring the right professional photographer for you.  This means that as you define who you and your audience is, you will want to hire a photographer that matches your definition. Each photographer will bring a different vision and style to the table.

Here’s an example.  I have several photographer friends.  Two of my favorites happened to get a shot of me and my fiance.  Look at the different shots and you will see that both photographers are talented, but they capture us in a different way:

At the Shoot Out Boulder

At the Shoot Out Boulder

This shot was done by photographer Peter Wayne.  He is a master of getting the real moment shots at an event.  We were working at the Shoot Out Boulder when he captured us in a split second at the information table.

Another talented photographer, Iman Woods, took a portrait of us.  It was a very similar capture the moment, although a little more formal situation since we were sitting for her.  Here is one of the photos from this session:

Iman Woods captures the moment

Iman Woods captures the moment - Imanwoods.com

Both of these photos are amazing.  If you compare the photos, you will see that the styles are different.  The pictures speak something different about us due to their different styles.

Hiring the right photographer to develop your audience is crucial.  You want the right look and feel to capture the right audience.  The only way to do this is to make sure that the photographer’s creative vision will capture your message in a way that defines you and will speak those thousand words in a way your unique audience will understand and relate to.

Until next time, may your audiences be happy and loyal ones, and if they are not, feel free to contact me!

~Shoshana~

Shoshana Fanizza is the founder of Audience Development Specialists. Her mission is to introduce artists and arts organizations to their existing and potential audiences and to help them to form more rewarding relationships.

http://www.buildmyaudience.com

Audience Development Specialists’ Facebook Page! for up-to-date news and information about audience development!
or if you prefer Twitter: http://twitter.com/AudienceDevSpec

Audience Development Blog

September 2, 2009

The audience development lifestyle…

I have been thinking about how audience development could be considered a lifestyle change instead of just something simply to do to increase your audience.  Audience development is all about relationship building, forming connections, collaborations, community, and care for each other (there’s those 4 c’s again!).  Wouldn’t it make sense then to have audience development as a part of your life in general?

I admit that this post may be one of my more hippy posts, but to me it seems that we all need to establish true connections in our life to people that will become a part of our own unique communities.  Everyone needs friends, and everyone needs a helping hand.  In order to create this in our lives, we must be willing to be the change we need.  We must be willing to extend our hand of friendship and build relationships with others that click with us.

So, how does this thought relate to building a better audience?  Simply this, the people in your life today and the people that you connect with in the future are your source to a better audience.   The people you form a relationship with, the people you click with, are your audience base.  If you work on developing relationships with more people that you click with, you will broaden your audience.    If you go outside your comfort zone and relate to new people and find that you have more in common than you thought, you can diversify your audience.  If you then ask your community to help you by volunteering, donating, subscribing, or being on your board, you are deepening your audience.

You see, we have been attempting to build audiences in such a backward manner for the past 2 decades.  Instead of building from our community first, we are trying to mass market people in.   This is like relying on strangers to help you or working from the outside in.   The artists and organizations that seem to be flourishing these days, despite the economy, are the ones who are naturally working from the inside out or from their community base first and then reaching out using resources from within their community.

People who naturally build and maintain relationships are seeing success despite the economy.  Their lifestyle of being a friend and making new friends is creating the success.

Lastly, I have been putting it out there that in order to meet the people that we will click with, we need to know ourselves better first.  Here is a quick homework assignment to help you to do this.  Take time out to brainstorm words to describe who you are.  Are you quirky, fun, contemplative, serious, helpful, caring?  A dancer, singer, artist?  What kind of artist are you?  After you generate your list of words to describe who you are, think about who your friends are.  They must admire those traits that you have if they are your friends, and in order to admire, they must possess some of these traits too. Your list of who you are will speak volumes about who your audience is and will be.

Your list will also help you with diversification. Whatever you admire in others and you feel is lacking in yourself, these are the kinds of people that would be good to form relationships with.   For example, if you are a carefree artist, perhaps lacking in formal organizational skills, forming a relationship with someone who admires your spirit but is organizational would be beneficial. Diversify in ways that make sense for you, not what everyone else thinks is diversification.  Diversify from your heart and who you are, not because it would be good for a grant.  Your being you will get you a better grant, the right grant.   Your being you will get you a better audience, the right audience.

Living the audience development lifestyle is about knowing who you are and which people click with you (in similar ways and in complimentary ways) and about constantly continuing to build and maintain strong and healthy relationships.  Living the audience development lifestyle will increase your audience, and it will benefit your general well being too.

Until next time, may your audiences be happy and loyal ones, and if they are not, feel free to contact me!

~Shoshana~

Shoshana Fanizza is the founder of Audience Development Specialists. Her mission is to introduce artists and arts organizations to their existing and potential audiences and to help them to form more rewarding relationships.

http://www.buildmyaudience.com

Audience Development Specialists’ Facebook Page! for up-to-date news and information about audience development!
or if you prefer Twitter: http://twitter.com/AudienceDevSpec

Audience Development Blog